Private Internet Access vs ExpressVPN

Private Internet Access Vs ExpressVPN

Comparison Chart

Private Internet Access Express VPN
Customer Service Limited Chat Support

Large DIY library for support

Round the clock chat support
Pricing Monthly – $6.95

Six Months – $5.99 Monthly Rate Billed $35.95 every six months

Annual – $3.33 Monthly Rate

Billed annually – $39.95/year.

7 Day Money Back Guarantee

Monthly – $12.95

Six Months – $9.99 Monthly Rate Billed $59.95 every six months

Annual – $8.32 Monthly Rate

Billed Annually – $99.95/year.

30 Day Money Back Guarantee

Payment Visa

MasterCard

American Express

Paypal

Bitcoin

In-store Gift Cards

And 6 Others

Visa

MasterCard

American Express

Paypal

Bitcoin

And 16 others

Privacy Servers – 3268

Countries – 24

Encryption – PPTP, OpenVPN and L2TP/IPSec

Servers Locations – 136

Countries – 87

Encryption – PPTP, OpenVPN, L2TP/IPSec and SSTP

Speed Average Download Speed – 6.31Mb/sec

Average Upload Speed – 1.08Mb/sec

Average Download Speed – 5.28Mb/sec

Average Upload Speed – 0.72Mb/sec

IP Locations Hid original IP, but some servers showed multiple locations Hid original IP, but some servers showed multiple locations
Platform’s Supported Windows

Mac

Linux

iOS

Android

Windows

Mac

Linux

iOS

Android

DNS Leak Test 3 different websites tested no leaks 3 different websites tested one website showed a leak.

Comparison Video

Customer Service

Express VPN handily outclassed Private Internet Access with top of the line customer service. They offered around the clock chat options which PIA did not offer. PIA did offer a quick response time when I filled out there forms. (Within 10 minutes) but they did not offer the same in time service. Express VPN’s customer service was very helpful in setting up the VPN service initially and answering some of my questions that I had upon installation.

Pricing

PIA is priced 46% cheaper on a monthly basis, 40% cheaper on the six month plan and a whooping 60% on the annual plan than Express VPN. Pricing is one of the most important metrics and PIA is much more economical than Express VPN, especially if you’re purchasing PIA annually.

For more information about Private Internet Access click here.

For More Information on ExpressVPN click here.

Privacy

ExpressVPN has more servers available in more countries than PIA. They also provide an additional encryption protocol using SSTP that PIA doesn’t use. Here ExpressVPN edges out PIA.

Payment

Both PIA and Express VPN fared very well on payment options. They both offered essentially the same payment options with major credits cards, paypal and bitcoin to name a few. PIA had an additional option of paying with major store gift cards that Express VPN didn’t offer, but in turn Express VPN had more total payment options available. So there was no clear winner on this one, I was say that they both fared about the same.

Speed Tests

Below we have a side by side comparison of Express VPN and PIA’s speed tests that were completed.

Before VPN Activation

The download speeds before the either of the VPN services were turned on were comparable with only a 0.07Mb/s difference between them which is negligible. The upload speeds were a bit different on the day I tested PIA, it was 0.26Mb/s faster which is a large difference because the upload speeds are much less than the download speeds. I am not sure why there was such a big difference between the upload speeds on the days that I tested them.

After VPN Activation

Express VPN’s download speed slowed down considerably when compared to PIA. Its speed was reduced 1.55Mb/s where as in comparison PIA’s was only reduced by 0.59Mb/s. The upload speeds were reduced by a much smaller margin. Express VPN dropped by 0.17Mb/s and PIA dropped 0.07Mb/s.

Speed Test Summary

PIA comes out ahead with a distinct advantage over Express VPN here. Once the VPN’s are activated PIA’s much faster download and upload speeds make it a more desirable option over Express VPN.

For more information about Private Internet Access click here.

For More Information on ExpressVPN click here.

IP Locations

The two services, PIA and Express VPN both hid the original IP locations well, but they did not provide consistent server locations in all spots. I tested each of them using four different servers around the world and the majority of the time they showed consistently that they were all coming from the same location, but on a couple of times the servers showed two different locations using the website iplocation.net, but on the positive side they still kept my true location hidden. Neither VPN service outperformed here, they both yielded the same results.

Platform’s Supported

Express VPN and PIA both support the same platform’s so there is no advantage given to either service. I used them on my PC using Windows and I did not a notice any difference between them and how they affected my computer.

DNS Locations

Below we have a side by side comparison of Express VPN and PIA’s speed DNS leak tests that were completed. I used three websites different sites to see how much of a leak occurred before the VPN’s were turned on and after they were turned on.

Before VPN Activation

Before either of the VPN services were launched I showed the same results using the three websites that I used to see how the servers were leaking.

After VPN Activation

Express VPN had one leak detected after it was activated, whereas PIA had no leaks detected after it was activated.

DNS Leak Summary

PIA had no leaks this gives them an edge over Express VPN.

Conclusion

Express VPN kicks butt in customer service and privacy, but PIA edges them out in pricing, speed and DNS leaks. In the other categories: payment, IP locations and platform’s supported there was no real difference between the two services.

Recommendation

 

 

 

To Purchase Private Internet Access click here.

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