Private Internet Access Vs ExpressVPN
- 1 Private Internet Access Vs ExpressVPN
- 1.1 Comparison Chart
- 1.2 Comparison Video
- 1.3 Customer Service
- 1.4 Pricing
- 1.5 Privacy
- 1.6 Payment
- 1.7 Speed Tests
- 1.8 IP Locations
- 1.9 Platforms Supported
- 1.10 DNS Locations
- 1.11 Conclusion
- 1.12 Recommendation
- 1.13 To Purchase Private Internet Access click here.
|Private Internet Access||Express VPN|
|Customer Service||Limited Chat Support
Large DIY library for support
|Round the clock chat support|
|Pricing||Monthly – $6.95
Six Months – $5.99 Monthly Rate Billed $35.95 every six months
Annual – $3.33 Monthly Rate
Billed annually – $39.95/year.
7 Day Money Back Guarantee
|Monthly – $12.95
Six Months – $9.99 Monthly Rate Billed $59.95 every six months
Annual – $8.32 Monthly Rate
Billed Annually – $99.95/year.
30 Day Money Back Guarantee
In-store Gift Cards
And 6 Others
And 16 others
|Privacy||Servers – 3268
Countries – 24
Encryption – PPTP, OpenVPN and L2TP/IPSec
|Servers Locations – 136
Countries – 87
Encryption – PPTP, OpenVPN, L2TP/IPSec and SSTP
|Speed||Average Download Speed – 6.31Mb/sec
Average Upload Speed – 1.08Mb/sec
|Average Download Speed – 5.28Mb/sec
Average Upload Speed – 0.72Mb/sec
|IP Locations||Hid original IP, but some servers showed multiple locations||Hid original IP, but some servers showed multiple locations|
|DNS Leak Test||3 different websites tested no leaks||3 different websites tested one website showed a leak.|
ExpressVPN handily outclassed Private Internet Access (PIA) with top-of-the-line customer service. They offered around-the-clock chat options which PIA did not. PIA did offer a quick response time when I filled out their forms (within 10 minutes) but they did not offer the same in-time service. Express VPN’s customer service was very helpful in setting up the VPN service initially and answering some of my questions I had upon installation.
PIA is priced 46% cheaper on a monthly basis, 40% cheaper on the six-month plan and a whopping 60% on the annual plan compared to ExpressVPN. Pricing is one of the most important metrics and PIA is much more economical than ExpressVPN, especially if you’re purchasing PIA annually.
ExpressVPN has more servers available in more countries than PIA. It also provides an additional encryption protocol using SSTP that PIA doesn’t use. Here ExpressVPN edges out PIA.
Both PIA and ExpressVPN fared very well on payment options. They both offered essentially the same payment options with major credits cards, PayPal and Bitcoin to name a few. PIA had an additional option of paying with major store gift cards that ExpressVPN didn’t offer, but in turn ExpressVPN had more total payment options available. So there was no clear winner on this one. They both fared about the same.
Below we have a side-by-side comparison of Express VPN and PIA’s speed tests.
Before VPN Activation
The download speeds before either of the VPN services were turned on were comparable, with only a negligible 0.07Mb/s difference between them. The upload speeds were a bit different on the day I tested PIA. It was 0.26Mb/s faster, which is a large difference because the upload speeds are much less than the download speeds. I am not sure why there was such a big difference between the upload speeds on the days that I tested them.
After VPN Activation
ExpressVPN’s download speed slowed down considerably when compared to PIA. Its speed was reduced 1.55Mb/s, whereas in comparison PIA’s was only reduced by 0.59Mb/s. The upload speeds were reduced by a much smaller margin. ExpressVPN dropped by 0.17Mb/s and PIA dropped 0.07Mb/s.
Speed Test Summary
PIA comes out ahead with a distinct advantage over ExpressVPN. Once the VPNs are activated PIA’s much faster download and upload speeds make it a more desirable option than ExpressVPN.
The two services — PIA and ExpressVPN — both hid the original IP locations well but they did not provide consistent server locations in all spots. I tested each of them using four different servers around the world and the majority of the time they showed consistently that they were all coming from the same location, but a couple of times the servers showed two different locations using the website iplocation.net, but on the positive side they still kept my true location hidden. Neither VPN service outperformed here — they both yielded the same results.
ExpressVPN and PIA both support the same platforms so there is no advantage given to either service. I used them on my PC using Windows and I did not notice any difference between them and how they affected my computer.
Below we have a side-by-side comparison of ExpressVPN and PIA’s speed DNS leak tests. I used three different websites to see how much of a leak occurred before the VPNs were turned on and after they were turned on.
Before VPN Activation
I showed the same results using the three websites that I used to see how the servers were leaking before either of the VPN services were launched.
After VPN Activation
ExpressVPN had one leak detected after it was activated whereas PIA had no leaks detected after it was activated.
DNS Leak Summary
PIA had no leaks. This gives them an edge over ExpressVPN.
ExpressVPN kicks butt in customer service and privacy but PIA edges them out in pricing, speed and DNS leaks. In the other categories — payment, IP locations and platforms supported — there was no real difference between the two services.