NordVPN vs ExpressVPN
- 1 NordVPN vs ExpressVPN
- 1.1 Summary Video
- 1.2 Summary Chart
- 1.3 Customer Service
- 1.4 Pricing
- 1.5 Payment
- 1.6 Privacy
- 1.7 Speed Tests
- 1.8 IP Locations
- 1.9 Platforms Supported
- 1.10 DNS Leak Test
- 1.11 Conclusion
- 1.12 Recommendation
|Customer Service||Live Chat, Email,Q and A Forums Facebook, Twitter||Round the clock chat support, Q and A Forums, Email Support|
|Pricing||Monthly – $11.95
Six Months – $7.00 Monthly
Rate Billed $42.00 every six months
Annual – $5.75 Monthly Rate
Billed Annually – $69.00
Bi-Annually – $4.00 Monthly Rate
Billed Bi-Annually – $96.00
30 Day Money-back Guarantee
3 Day Free Trial
|Monthly – $12.95
Six Months – $9.99 Monthly Rate Billed $59.95 every six months
Annual – $8.32 Monthly Rate
Billed Annually – $99.95/year.
30 Day Money Back Guarantee
And 8 others
And 16 others
|Privacy||Server Locations – 951
Countries – 57
Protocols – PPTP, OpenVPN, L2TP, IPSec and IKEv2/IPsec
Encryption – 256 bit AES
Server Types – Double VPN, Onion Over VPN, Ultra Fast TV, Anti-DDOS, Dedicated IP Servers, Standard Servers, P2P
|Servers Locations – 145
Countries – 94
Protocols – PPTP, OpenVPN, L2TP/IPSec and SSTP
Encryption – 256 bit AES
|Speed||Average Download Speed – 7.73Mb/sec
Average Upload Speed – 1.20Mb/sec
|Average Download Speed – 5.28Mb/sec
Average Upload Speed – 0.72Mb/sec
|IP Locations||Hid Original IP, But one server showed multiple locations||Hid original IP, but some servers showed multiple locations|
|DNS Leak Test||3 different websites tested no leaks found.||3 different websites tested one website showed a leak.|
NordVPN and ExpressVPN both have fantastic customer service teams. They both offer my favorite feature of real-time customer service: a chat option. Their chat options are both available 24 hours a day, seven days a week. They both have email and ticket systems for customer service so you can submit an email request or ticket request to receive an answer to your questions. Both offer extensive FAQ sections on their websites. The one differentiating feature between the two is that NordVPN has customer service support options available through its social media presence. Customers can submit requests for help or questions through the Facebook page (here) or its Twitter page (here). So, because of the additional ways to get in contact with NordVPN through social media, I have to give a slight edge to NordVPN over ExpressVPN. It is just a small edge though, as both VPNs offer some of the best customer service options I have seen.
NordVPN is cheaper than ExpressVPN in all areas. It is 8% cheaper on a monthly recurring basis, 30% cheaper on the semi-annual plan and 31% cheaper on the annual plan. NordVPN also offers a bi-annual plan for payment which ExpressVPN does not offer, but if we compare the bi-annual plan against ExpressVPN’s annual plan it is 54% cheaper.
In addition to this, both services offer a 30-day money-back guarantee so you can take them both for a test drive and see how you like the services that they offer. NordVPN also offers a 3-day free trial with no strings attached.
NordVPN is the clear winner in this comparison. ExpressVPN just has higher pricing all around, so this one goes to NordVPN.
NordVPN and ExpressVPN both offer similar services when it comes to payment. They both take all of the major credit cards (MasterCard, VISA, American Express), PayPal, Bitcoin and other alternative payment options. When using NordVPN you can use different gift cards from retail stores, Subway for example. NordVPN only offers about eight alternative options to credit cards, PayPal and Bitcoin, whereas ExpressVPN offers about 16 different alternative payment options. Because of the difference in payment options here, ExpressVPN edges out NordVPN.
NordVPN and ExpressVPN offer many countries and server locations to choose from. NordVPN has 951 server locations in 57 countries versus ExpressVPN’s 145 server locations in 94 countries. So here the real difference lies between the number of server locations and the number of countries each VPN is present in. NordVPN has multiple times more server locations but is only in about 60% of the countries that ExpressVPN is in.
Both services offer 256-bit AES encryption using the following protocols: PPTP, OpenVPN, L2TP and IPSec. NordVPN uses the IKEv2/IPsec protocol which ExpressVPN doesn’t use. In turn, ExpressVPN uses the SSTP which NordVPN doesn’t use. Here ExpressVPN and NordVPN do not offer anything that separates them from each other.
Where the real distinction lies between the two services is with NordVPN’s multiple different server types. It has the following different server types: Double VPN, Onion over VPN, Ultra Fast TV, Anti-DDOS, Dedicated IP Servers, Standard Servers and P2P. This gives the consumer a whole host of different options when it comes to how they want to protect their privacy or what they want to use the VPN service for. With all of this available, this gives NordVPN the upper hand when it comes to a privacy comparison.
Below we have a side by side comparison of NordVPN and ExpressVPN’s speed tests that were completed.
Between NordVPN and ExpressVPN there is a large difference in the actual download speeds. I am not certain why that is. But since this is something that I cannot control I will not be looking at this. I am going to be looking at the differences between download and upload speeds before and after the two VPN services were launched.
Before VPN Activation
NordVPN and ExpressVPN were both compared using the following three websites: www.speedtest.org, www.speedtest.net and www.speakeasy.net/speedtest. NordVPN had an average download speed of 7.73Mb/s and average upload speed of 1.20Mb/s whereas ExpressVPN had an average download speed of 6.63Mb/s and an average upload speed of 0.72Mb/s.
After VPN Activation
NordVPN’s average download speed decreased to 7.51Mb/s and average upload speed decreased to 1.19Mb/s. NordVPN had a download speed difference of 0.22Mb/s and an upload speed difference of 0.01Mb/s. ExpressVPN’s average download speed was reduced to 5.28Mb/s and its upload speed was reduced to 0.72Mb/s. ExpressVPN here had a download speed differential of 1.55Mb/s and an upload speed difference of 0.17Mb/s.
NordVPN comes out with a clear-cut advantage over ExpressVPN. The reduction in download speeds was considerably less for NordVPN versus ExpressVPN and the upload speed difference was marked as well. This gives NordVPN the clear advantage here.
NordVPN and ExpressVPN performed similarly well when we compared the IP Location testing. Both services hid my original location but had a small issue when it came to consistently broadcasting the same servers. With NordVPN, when I selected an Australian server, it came back with one of the sites saying we were broadcasting from the United Kingdom. With ExpressVPN, when we selected a server in Los Angeles it showed we were broadcasting from both Delaware and Los Angeles. So in light of these issues, neither NordVPN or ExpressVPN have an advantage over the other. They both performed similarly here.
ExpressVPN and NordVPN support the main platforms. They both support Windows, iOS, Linux, Android and MacOS. Where they differ is NordVPN offers additional support to Blackberry users. So there is a slight difference here with NordVPN offering an additional platform support to Blackberry users. So, NordVPN is given a slight edge over ExpressVPN when it comes to platforms supported.
DNS Leak Test
Below we have a side-by-side comparison of NordVPN and ExpressVPN’s speed DNS leak tests. I used three different websites to see how much of a leak occurred before the VPNs were turned on and after they were turned on. I used the following three sites: www.dnsleaktest.com, www.dnsleak.com and www.dns-leak.com.
Before VPN Activation
Before either ExpressVPN or NordVPN was launched they both showed a DNS leak occurring, as would be expected. www.dnsleak.com showed five servers for NordVPN and only three showing for ExpressVPN, so a difference was noted here but both still showed DNS leaks. The other two sites showed the same number of servers being displayed.
After VPN Activation
ExpressVPN had one minor difference where it showed there was a leak, but only one server was present on the website. So I treated this as not a leak. The rest of the sites showed no leaks for either ExpressVPN or NordVPN.
There was no difference here. Both ExpressVPN and NordVPN showed only one server being broadcast. So this one here is a tie. Neither one performed better than the other.
In summary, I have found that NordVPN has a slight advantage in terms of customer service. Both VPNs offer amazing customer service — NordVPN just does it slightly better. NordVPN also outperforms in terms of privacy, pricing, platforms supported and speed tests. ExpressVPN has more payment options so they are given the nod here. In terms of DNS leak testing and IP locations, both VPNs performed similarly or the same and there was no distinction between them. So our final recommendation goes to NordVPN because it outperformed ExpressVPN in many areas.